LEOMINSTER, MA. — During a routine city council meeting on September 8, an unexpected topic took the spotlight: artificial intelligence is reshaping local traffic patterns, and not always for the better.
Captain John Fraher, who leads the Leominster Police Department’s traffic unit, told the council that AI-powered GPS apps like Google Maps and Waze are directing drivers onto streets that have historically seen little traffic.
“I’ve got to tell you, AI has really changed the game for our traffic unit,” Fraher said. “All these GPS services — Waze, Google Maps, and the like — are now tracking where people are and sending them down streets they’ve never used before.”
The sudden surge in vehicles on previously quiet roads is creating congestion and generating complaints from residents. “Right now, we’re seeing traffic issues on streets that have historically been calm,” Fraher explained. “Back roads are now as busy, if not busier, than some of our traditional semi-main roads, and it’s a lot to manage.”
Fraher made the remarks during a public safety and traffic committee hearing on a petition to install a streetlight at 699 Willard Street. Ward 3 Councilor David Cormier submitted the request on behalf of a resident concerned about the road’s darkness at night. While the discussion focused on local lighting, Fraher used the opportunity to highlight broader concerns about navigation algorithms that prioritize speed over road safety and suitability.
The city council concluded the public hearing on Petition 6-26, deciding to await a written referral from the Department of Public Works before taking further action on the Willard Street streetlight request.
